Moving Forward: Optimize your Business for a Post-COVID World

HOSTED BY Susan Frew & Josh Campbell • RECORDED ON May 1st, 2020

Both Susan Frew and Josh Campbell know a thing or two about scaling a sustainable service business. Since their respective states were put in lockdown, the two quickly adapted to the new normal, continuing to capitalize on their businesses’ reputation, talent, and team in new and innovative ways.

Join our LIVE discussion to learn what new tactics, processes, and operations these two contractors discovered while sheltering-in-place and how they plan to leverage them as we adapt to the “new normal”

What you will learn:

  • What virtual and technological processes to continue for the health and safety of your employees and customers

  • Long-term changes to implement within your operations, marketing, and sales workflows to adapt to the “new normal”

  • Predictions for future trends in hiring and selling

Meet your speakers

Susan Frew


Using her Business Coaching experience having coached 17 different Trades to success Susan Frew now uses her experience to propel their family plumbing business; growing Sunshine Plumbing Heating Air 535% in one year.

Their secret to success is providing outstanding customer service and marketing solely on their reputation for excellence. They use a “12 points of LOVE philosophy” in serving their customers. They were able to grow their company 535% in one year against 950 competitors with a $550 monthly marketing budget.

Susan Frew is a former International General Manager with AT&T Wireless, BusinessCoach, Instructor for the SBA’s national Emerging Leaders program, radio host of “Coaching Not Just for Sports” on ESPN radio in Denver. Susan is a successful TEDx speaker and took the stage in 2017.

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