What does HVAC software do?
HVAC businesses, including residential, construction, and commercial shops, rely on HVAC management software to streamline all crucial business functions. HVAC software maximizes and simplifies:
Dispatching
Job management
Financing
Marketing
Bidding
Customer service
Scheduling
Invoicing
What businesses benefit from HVAC software?
Whether you’re looking to power a large commercial or construction company or just need HVAC software for a small business, HVAC field service management software from ServiceTitan offers the solution you need.
Will I still need a separate HVAC sales software?
ServiceTitan’s all-in-one field management platform offers so much more than just HVAC dispatch software. It's also a mobile sales tool for HVAC sales people and technicians, enabling easily created sales presentations complete with photos, videos, and multiple options proven to increase closed deals and average tickets. Techs can even offer financing with each presentation.
HVAC software empowers construction, commercial, and residential HVAC contractors to embrace digital invoicing, utilize responsive dispatching and scheduling features, offer customers GPS tracking, and better leverage QuickBooks tools in the office and the field. End-to-end HVAC software platforms help streamline every part of the job cycle and give business owners the power to monitor performance in real time, eliminating paper and pen checklists.
What are the benefits of HVAC software?
More than just a one-time solution, modern air conditioning customer relationship management (CRM) software allows you to run your business from every angle.
Communication improves immediately. Keep everyone in your company on the same page with updates that sync instantly from the office to your technician’s tablet, whether creating invoices and estimates or capturing check or credit card payments. With real-time updates, you'll eliminate double data entry and decrease the potential for error.
An all-in-oneHVAC software solution with mobile app integration also improves efficiency. It gives technicians better access to customer data, enabling them to provide better customer service and convert new sales opportunities in the field. Armed with job details, work history, notes, previous estimates, and even pictures, your techs carry the full context into every job to provide better customer care.
Best-in-class HVAC business software gives your technicians, whether working on construction, residential, or commercial jobs, the power to build estimates with multiple price options—fast. A quick turnaround on estimates—a proven way to increase estimate conversion rates—helps techs increase their average job ticket, earn more money, and excel at selling more jobs.
Dispatchers get pop-up reminders to assure a technician's skills match the job's requirements, making it easier to dispatch for profit when the opportunity arises.
Maintenance agreements become easier to manage with automated payment and scheduling options, as well as script prompts for CSRs and technicians to educate customers about the benefits of regular service.
Marketing Pro, an add-on feature, supercharges your ability to automate campaigns and target marketing to current customers through your ServiceTitan database. Similarly, Phones Pro upgrades business operations with a modern, cloud-based phone solution that fully integrates with ServiceTitan software.
Does your HVAC business software have a mobile app?
ServiceTitan’s award-winning mobile app, ServiceTitan Mobile 2.0, available for both Apple iOS and Android devices, rises above the rest. It’s frequently updated, giving your techs complete access to the newest features.
But even the most up-to-date app can’t help your construction, residential, or commercial HVAC business if it’s not intuitive. Mobile 2.0 is designed for easy use, even for those team members with less technology know-how. After all, HVAC software needs to make the technician’s job easier and faster, not harder and slower.
Built for ease and speed, ServiceTitan Mobile 2.0 provides technicians with all the info they need about each customer, along with directions to the customer’s location, notifications for new jobs, and even workflows to follow when taking payments. And it's all accessible through a mobile device.
Does your HVAC software integrate with QuickBooks?
Yes. ServiceTitan's HVAC Software integrates with Intuit QuickBooks Online and with QuickBooks Desktop Premier and Enterprise editions. Commercial, construction, and residential HVAC professionals can take advantage of the QuickBooks integration to simplify accounting procedures and smooth the flow of information from invoice on the job site to reconciliation in your accounting software, without the hassle of double entry.
How can software grow an HVAC business?
HVAC contractors utilizing a modern, all-in-one software platform to run their business gain the freedom to hire more technicians—your company's main source to grow profitability—with no need to add more office staff. With features that make customer management, business reporting, bookkeeping, customer service, inventory management, and HVAC dispatch and routing a whole lot easier, you and your current office staff can do their jobs more efficiently and effectively.
But adding techs isn’t the only way to grow. In fact, ServiceTitan customers also grow their HVAC businesses through improved sales and service by technicians. ServiceTitan’s mobile app equips techs to arrive at each job fully informed, which leads to better customer service, more customer referrals, and better online reviews.
The multi-option estimate builder is proven to help technicians close more jobs, too, and at a higher average ticket. ServiceTitan helps your residential, construction, or commercial HVAC business add more techs and increases profitability per technician, growing your business in two directions.
Which software is best for HVAC businesses?
The best software for HVAC companies is one that helps you achieve your business goals most effectively. We suggest evaluating different software applications based on which specific features they include, how reliable they are, how often they’re updated, and the quality of support the company offers.
Thousands of companies choose ServiceTitan’s residential and commercial HVAC software because it was built specifically for the skilled trades with a focus on business management and growth. It offers an easy-to-use interface for everyone in your company, a convenient mobile app for real-time communication, and strong invoicing and technician tracking tools.
Our founders started ServiceTitan to help their dads run their businesses, and it's our company mission to improve the business and lives of every employee. At ServiceTitan, we continue to improve functionality and customer support, so we always provide the right solutions to meet future demands in the HVAC industry.
What if I have an HVAC technician who isn’t comfortable with technology?
ServiceTitan designed its app to be used by anyone, regardless of their comfort with technology, after just a day or two of training. Our intuitive HVAC contractor software for construction, residential, and commercial shops allows you to easily train technicians to create good-better-and-best options with customizable templates, increasing sales and average ticket size. They'll love the access to previous work orders and customer information, the end of paper price books, and the elimination of lost paperwork and check payments. The customer portal offers more help if needed.
