What a Next-Level TitanScore Can Mean for Your Business

Shanna OskinOctober 11th, 2019
Listen to this article

If you’re using a business operations software like ServiceTitan, managing that software can sometimes feel like one more thing on that list. With all of the functionality in ServiceTitan—call booking, dispatch, reporting, mobile app, inventory, and more—it can be a lot to keep up with. 

So, how can you make sure you’re using all the available features in ServiceTitan and getting the most out of your investment? Glad you asked.

Using TitanScore as a Guide

With TitanScore, you can rest easy knowing that you’re always clear on what parts of ServiceTitan you’re already using and what opportunities you have to take advantage of more key features. 

Titan Score Image

TitanScore provides a holistic view of ServiceTitan, exposing you to all that ServiceTitan has to offer by cataloging all of the recommended key features and new products available and which of those features you’re leveraging. TitanScore then provides you with a score from 1 to 100, giving you a birds-eye view of how much of ServiceTitan you’re using to run your business.

The features that TitanScore recommends are proven to help contractors achieve extraordinary business success. In fact, we’ve even seen a 10-point increase in TitanScore correlate to a 5% increase in revenue!

New Ways to Boost Your Score

ServiceTitan continuously evolves, adding new features and enhancing existing features every few weeks. That means TitanScore will always evolve too, to help ServiceTitan contractors continuously identify ways to get more value out of ServiceTitan. 

We’re excited to share that TitanScore is getting its first major update on Monday, October 21st. 

In total, there will be 29 newly tracked features in TitanScore, spanning everything from Call Center functionality to our new ServiceTitan Marketing Pro tool.  

If you’re already using ServiceTitan, you will notice your TitanScore change after October 21st. ServiceTitan contractors who are already taking advantage of many of the 29 newly tracked features may see their TitanScore go up. Others may see their TitanScore go down. 

A lower score doesn’t mean that you are using ServiceTitan improperly. It means you can capitalize on more opportunities to use ServiceTitan to dramatically improve efficiency, provide exceptional customer experience, and gain invaluable data and insights. 

With TitanScore, you always have a guide to help you feel confident that you are making the most of ServiceTitan for your business.

ServiceTitan is the #1 business software platform for professionals in the home and commercial service industry. Thousands of electrical, HVAC, plumbing, water treatment, and garage door shops across the country have used our cloud-based system to wow customers, optimize efficiency, and increase their revenue by an average of 24% in just nine months.

Ready to learn more about what our award-winning software can do for your business? Contact ServiceTitan to schedule a demo today!

ServiceTitan is a comprehensive software solution built specifically to help home service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business. Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.

Learn More
Product IllustrationProduct Illustration

Related post

Plumbing Pricing Guide: How to Price Plumbing Jobs for Maximum Profitability 

Like most business owners, plumbing contractors tend to assume that the more work they get, the more money they’re going to make. Unfortunately for plumbers, the opposite is frequently true. Having completed their busiest year ever, the owners of plumbing companies all too often discover that rather than sitting in the catbird seat—where they ought to be—they find they’re actually looking at a huge loss. 

New ServiceTitan VP of Franchise Strategy: ‘Ask the question, what’s possible?’

Cameron Kerr has more than 25 years of professional experience in multi-site operations and the franchise industry, including more than a decade in management and leadership positions at Clockwork Home Services. He joins ServiceTitan as Vice President of Franchise Strategy.

Flat Rate vs. Hourly Pricing for Contractors

When debating hourly vs. flat-rate pricing, contractors in the skilled trades make strong arguments for and against both options. Some believe time and material pricing represents the most transparent way to charge customers, whereas others think a flat-rate fee provides the best value for your services.