Converting leads to jobs in ServiceTitan just got easier for dealers of Trane and American Standard, two of the leading providers of indoor comfort solutions and services.
Instead of manually processing web leads in a separate system and spending valuable time copying information over into ServiceTitan, our mutual customers can now manage all their repair, maintenance, install and system quote requests — all in one place.
Introducing ServiceTitan’s new leads integrations for Trane and American Standard dealers. Web leads from Trane and American Standard will now automatically populate directly into ServiceTitan’s booking screen – increasing the efficiency of booking leads into jobs, and helping provide the best experience for your customers.
Why ServiceTitan leads integration?
By using ServiceTitan’s leads integration platform, our mutual customers will be able to:
Manage booking more efficiently and lower costs – No more having to check email for leads, process them in multiple systems, fix human errors, and copy information over into ServiceTitan. This integration streamlines the entire process and lowers costs related to manual data entry.
Receive more accurate data --By automatically populating customer information into ServiceTitan, there is less chance for mistakes. Automatic input of lead and customer information means the data that flows into ServiceTitan and is accessed by contractors is more accurate.
Provide a better customer experience — Our seamless integration ensures leads generated through Trane and American Standard are visible to everyone using ServiceTitan and are addressed quickly — so that nothing falls through the cracks.
How it works
Booking requests are made on Trane or American Standard Dealer Locator sites
Leads flow directly onto the ServiceTitan booking screen, with customer information and marketing source already populated
Your CSR accepts the lead and can book the job all in one place
Your customer is wowed by your quick response and quality service!
If you are already a customer of ServiceTitan and Trane or American Standard:
Visit Settings>Integrations>Marketing Integrations to begin set up.
Read the Knowledge Base article to help answer any questions with setup.
Bonus: With the activation of the Leads integration, you will automatically receive 100% for your Dispatch Disposition score, or 85% of your overall dealer locator score.