Frequently Asked Questions
Garage door software is an essential tool for garage door home service companies to run all areas of their business. ServiceTitan is a prime example of garage door software. Made for all businesses performing this residential service, it improves efficiency in the call center, dispatching, technician sales and service, customer service, marketing and more.
If you’re an garage door home service company, management software is a must-have tool if you want to grow your business or run it more efficiently with less overhead — or both.
Modern garage door home service software applications are all-in-one software platforms to run your business, which allow every team and person in your company to be on the same page. When running on an all-in-one software, updates made in the office will appear instantly on the technician’s tablet. Updates from technicians, such as estimates, invoices, payments, etc., will automatically appear on the office side as well. These features improve communication and help you cut back on a lot of tedious, double-entry paperwork.
Another huge benefit of running on an all-in-one garage door software platform is the mobile app for technicians. Enabled with job details, work history, notes, previous estimates and even pictures, your technicians will carry context into every job to provide better quality customer service. Additionally, best-in-class garage door software such as ServiceTitan will allow technicians to build estimates with multiple price options in minutes. These estimates and the quick turnaround are proven to increase estimate conversion rate, thus increasing the average job ticket.
ServiceTitan’s award-winning mobile app, ServiceTitan Mobile 2.0, is the industry standard. Because it’s frequently updated for increased speed and additional features, your techs will always be using the latest and greatest technology with Mobile 2.0. And you never have to worry about those members of your team with a little less technology know-how, because we designed Mobile 2.0 to be intuitive and easy to use.
ServiceTitan Mobile 2.0 makes the technician’s job easier and faster. It provides them all the info they need about their customer, directions to the customer’s home, notifications of new jobs, the ability to build multi-option estimates, the workflow necessary to take payments and more.
Yes. ServiceTitan integrates with the online and Premier and Enterprise desktop versions of Quickbooks.
Garage door businesses running on a modern, all-in-one software platform are able to add more technicians — the source of most of your company’s profits — without needing to add more office staff. ServiceTitan features built exclusively for the office make business reporting, bookkeeping, and answering and dispatching calls a whole lot easier.
ServiceTitan customers also see business growth through improved sales and service by the technician. ServiceTitan’s mobile app equips technicians to arrive at each job fully informed, allowing them to provide better customer service, which results in more and better online reviews and customer referrals. The multi-option estimate builder helps technicians close more jobs at a higher average ticket, increasing the profit per technician across the entire company.
The best software for your team of garage door technicians and your office staff is the one you think will help you achieve your business goals the most effectively. Evaluate different software applications based on feature set, reliability, update frequency and support.
Thousands of residential home service companies choose ServiceTitan as their software because it’s very easy to use and it was built from the ground up to help you grow and manage your business more effectively. It’s our company mission to improve the business and lives of every home service company. ServiceTitan was started by Ara and Vahe 8 years ago to help their dads run their home services businesses. Since then, ServiceTitan has raised nearly $100M to continue to improve the software, to better serve our customers, and to ensure that we’ll be able to provide you with whatever solutions the future of your industry demands.
We built our mobile app, ServiceTitan Mobile 2.0, with non-tech people in mind. With just a day or two of training, you’ll be amazed at how comfortable anyone can be with ServiceTitan.