Welcome WaterSoftWare to ServiceTitan
ServiceTitan is proud to announce our acquisition of WaterSoftWare who has served the water treatment industry for more than 35 years. WaterSoftWare chose ServiceTitan to support its customers in this next era and take their businesses to the next level. This partnership provides a strategic, long-term solution for water treatment businesses focused on delivering consistently exceptional customer experience. ServiceTitan is the only cloud-based, all-in-one software provider that will actually grow your business and help you expand your market share. Eliminate back-office pain points and enjoy streamlined operations with enhanced features you can only find with ServiceTitan’s mobile and office apps.
Why ServiceTitan Is the Right Software for You
Invaluable Data & Insights
- Enforce industry best practices to improve outcomes for every service experience. - Know how your business is doing anywhere, anytime, in real-time. - Customize notifications so you know when large sales close, appointments are canceled, and more.
Exceptional Customer Experience
- Give customers the convenience of text when they need to reschedule, cancel, or just ask a question about an upcoming appointment. - Send appointment reminders with technician bios over SMS text, so homeowners know who to expect at the door. - Let customers track their technician with our local map feature—just like you would with your pizza delivery!
Dramatically Improved Efficiency
- See all customer information when they call and track all activity (call recordings, emails, text messages) related to every opportunity. - Limit time-consuming field-to-office interaction with powerful purchase-order management tools and time-stamping on mobile. - Automate routine office business tasks—like appointment reminders—to save at least 5 hours per week.
Remarkable Business Success
- Improve conversion rates and job averages with a powerful mobile visual sales experience. - Book more opportunities by tracking how your office staff convert calls into appointments. - Generate more leads by measuring the success of every marketing campaign.