Introducing ServiceTitan and Johnstone Supply
Streamlined workflows and integrated catalogs with Procure-to-Pay.
Greater efficiencies and sales
Access Johnstone Supply’s catalog
Inventory visibility and data accuracy
See below to activate the integration ↓
Your job just got easier with the ServiceTitan and Johnstone Supply integration
Greater Efficiencies & Sales
End-to-end digital process to eliminate manual and redundant efforts. Create robust sales presentations to effectively drive sales and profitability, and create a better experience for your customers.
Access Johnstone Supply’s Catalogs
Connect to and access Johnstone Supply’s product catalogs to sync and access product info, local pricing* and images. See your local, contractor-specific pricing in real-time.
*Available from participating distributors.
Inventory Visibility and Data Accuracy
View your Johnstone Supply distributor’s local inventory. Save time, reduce errors and simplify reconciliation with electronic POs, invoices and payments. All your procurement and payable data in a single platform.
Greater Efficiencies & Sales
End-to-end digital process to eliminate manual and redundant efforts. Create robust sales presentations to effectively drive sales and profitability, and create a better experience for your customers.
Access Johnstone Supply’s Catalogs
Connect to and access Johnstone Supply’s product catalogs to sync and access product info, local pricing* and images. See your local, contractor-specific pricing in real-time.
*Available from participating distributors.
Inventory Visibility and Data Accuracy
View your Johnstone Supply distributor’s local inventory. Save time, reduce errors and simplify reconciliation with electronic POs, invoices and payments. All your procurement and payable data in a single platform.
Start your journey to a streamlined digital supply chain today
1. Start with your distributor
Each Johnstone distributor is individually owned and operated, so it’s important that you start with your Johnstone distributor contact to see if they are ready to onboard customers.
2. Get set up with Johnstone
If your distributor is ready to onboard you, they will work with you to complete the setup process on the Johnstone side. Afterward, they’ll route you right back here for the next step.
3. Get set up with ServiceTitan
Now that you're all set on the distributor side, let's get your ServiceTitan account set up to use the integration. Have your distributor's Procure-to-Pay representative submit an activation request below.
Are you a customer interested in this integration?
Request to learn more and get started with your Johnstone Supply distributor using this link.
Request Integration Activation for a Customer
Must be a Johnstone Supply Distributor Representative to submit this form.
“This is an innovation that fits well with our “making it easier to do business” mission. This collaboration provides ServiceTitan customers an opportunity to move into the future with increased efficiency and streamlined information and easy payments that can help companies grow.”
Mike Chill
Chief Digital & Information Officer, Johnstone Supply
About ServiceTitan?
ServiceTitan is the #1 business software built specifically for home and commercial service businesses. More than 100,000 HVAC, plumbing, electrical, water treatment, garage door, and chimney sweep professionals trust ServiceTitan to streamline operations, elevate customer service, and book bigger, better jobs.
Frequently asked questions
What integrations are currently available with Johnstone Supply?
Procure-to-Pay or P2P includes catalog, purchasing and payables modules. Local pricing is available from participating distributors.
Are integrations available through all distributors?
Distributors can opt-in to the Procure-to-Pay workflow, and make their catalog and local pricing available. Check with your distributor(s) to determine which modules are available.
I purchase from multiple Johnstone distributors, how many can I configure my account for?
During the onboarding process you can configure ServiceTitan for all distributors with which you have an account. Please note, these will appear as separate catalogs similar to how ServiceTitan has one catalog per supplier partner today.
Johnstone Supply
Johnstone Supply is a leading North American HVACR brand with 450 independently owned store locations across the U.S. and Canada, and six Regional Distribution Centers offering customers access to over 75,000 Johnstone products and millions of special-order parts through its relationships with hundreds of the industry's top manufacturers. Johnstone is recognized for its value-added services powered by thousands of onsite technical experts, industry leading training programs and technology tools that streamline equipment selection, troubleshooting and ordering.