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Angie Snow is a Principal Industry Advisor at ServiceTitan and is passionate about helping contractors find innovative solutions that drive success. Angie has 15 years of experience building her own successful HVAC business in Utah, Western Heating, Air & Plumbing in where she focused on marketing, finances, business development and customer service/experience.

Angie was awarded the Service World Woman of the Year Award at Service World Expo in 2016, and named one of the Top Women in HVAC in 2022. Angie served on the Board of Directors for Women in HVACR for six years, and has a strong desire to improve and give back to the industry and open the doors for women in the home service industry. She is excited to serve as an advisor for WIPP and contribute to the development of the organization.

With a strong background and Master’s Degree in education, Angie thrives on developing individuals. She has coached with Snow Business Coaching and the Go Time Success Group. She is a John Maxwell Certified Team Member, where she specializes in helping clients with personal growth plans. As a certified coach, speaker and trainer, she speaks at home service industry events, and has also been showcased in industry publications, podcasts, and webinars.

Pam Duffy, P.E. is a business, operations, and marketing consultant based in Dallas, TX with over 14 years of experience in the industry. She has a degree in mechanical engineering and has worked for two major HVAC OEMs overseeing product management for commercial equipment. Her business experience leading multiple product development and launches had her working with every part of the business, including manufacturing, finance, sales, marketing, supply chain, analytics, and executive leadership teams. 

She is an expert in critical, holistic thinking and now helps clients build new business processes and streamline existing ones. Pam is active in ASHRAE as a Distinguished Lecturer, bringing her knowledge and expertise to members across the globe.