We all know how crucial online reviews are to the success of your service business. In fact, 93% of consumers use reviews to determine if a local business is “good” or “bad” with 3.3 being the lowest star rating they would consider engaging with.
Just ask Travis Ringe of ProSkill Services.
Since opening their doors in 2009, Travis and the rest of his team have accumulated a total of 2,888 5-star Google reviews, 544 5-star Facebook reviews, and 91 5-star Yelp reviews. The result?
$14M in revenue in 2019 while spending less than 4% of revenue on Marketing over the last 10 years.
Join us Thursday, January 23rd at 10am PT to hear Travis’ best tips and tricks for creating a stellar online reputation that will distinguish your business from your competitors.
You’ll learn how to:
Create a brand that resonates with the modern-day homeowner.
Embed the health of your online reputation into your company culture.
Train your CSRs and Dispatchers to set up every job for success.
Coach your technicians to mitigate negative reviews in real-time.
Co-Founder, ProSkill Services
Travis is the co-owner, and co-founder of ProSkill Services in Phoenix, Arizona. Started in 2009 with just a single plumbing truck, ProSkill Services expanded into HVAC services in 2012, and electrical in 2019, reaching more than $14 million last year in total revenue. Travis and his business partner and brother, Tyler, have seen year-over-year growth of more than 30%—while spending less than 4% of their revenue annually on marketing. When asked what the key to their success was, the brothers cited treating their team and customers by the Golden Rule... and letting word-of-mouth do the rest.