To say that Operations Guru Kathy Nielsen has made an impact on the service industry would be an understatement. For the last 20 years, she’s dedicated her life to helping HVAC, plumbing, and other service businesses streamline their office operations and set up tools and processes for optimal business performance.

During this FREE webinar, Kathy will share all of her tips and tricks for building and maintaining a pricebook that works for your business.  

Whether you use ServiceTitan’s mobile pricebook, another pricebook provider, or are building a pricebook for the first time, register now to build a pricebook strategy that’ll take your business to the next level!

You'll learn: 

  • How to set up your pricebook so it's easy for your technicians to use 
  • Common pricebook mistakes businesses make and how to avoid them
  • How to leverage your pricebook to get real-time data on your business 
  • Some ServiceTitan tricks to elevate your current pricebook workflow

Meet your Speaker

Kathy Nielsen is very passionate about business operations and the attention, or lack thereof, that goes to the office side of the service industry. She first found her passion for teaching while running a plumbing company in Texas where she began coaching her industry peers on what it takes to be a successful GM.  Having visited shops all over the country, and being married to a technician, Kathy brings a holistic perspective on business operations to her clients. While some refer to her as the “ServiceTitan Guru”, Kathy is also incredibly skilled at helping identify and grow leaders within an office and creating hiring processes to get the right people in the right position and keep them! 

Kathy Nielsen
Kathy Nielsen
Owner, Operations Excellent LLC