ServiceTitan Evaluation

ServiceTitan helps businesses operate off the four pillars below to drive the highest efficiency gains leading to increased profitability, decreased cycle times, and revenue retention.

MY BUSINESS
REVENUE GROWTH

Choose your ServiceTitan package

Starter

Monthly $199 per managed technician

Essentials

Monthly $249 per managed technician

The Works

Monthly $299 per managed technician

By entering the metrics below, we can estimate what feature set would be most beneficial for your business.

Number of Technicians
Number of Technicians
Number of Technicians
Number of Office Employees
Estimated Hourly Rate per Technician
Estimated Hourly Rate per Technician
$
Estimated Hourly Rate per Office Employee
Estimated Hourly Rate per Office Employee
$
Average Number of Jobs per Month
Average Number of Jobs per Month
Estimated Non-PM Jobs per Month
Estimated Non-PM Jobs per Month
Average Revenue per Job
Average Revenue per Job
$
Estimated % Profit per Job
Estimated % Profit per Job
%
Invoices Lost per Month
Invoices Lost per Month
The following results are based on
PILLAR 1

Improve Cash Flow & Margins

Reduce the billing cycle, increase profitability.
$0
Revenue growth per month

Invoice Quickly

Get invoices out faster with material lists, custom mark up tables and custom labor rates the technician can add onsite.
Offered in:
Essentials and
The Works

Speed to information

Get technicians in and out of jobs faster with proper information in the field, proper contact information, customer history, arrival information for each customer and location.
Offered in:
Essentials and
The Works

Dispatch Effectively

Send the tech that is best suited and closest to the job.
Offered in:
Essentials and
The Works

Job Costing

Understand your profitability in real-time with automated job costing on every invoice including, labor pay, labor burden, material costs and PO’s.
Offered in:
Essentials and
The Works

Contract profitability Reports

Understand your profitability on every contract with an automated report that can be run in real-time including, labor pay, labor burden, material costs and PO’s all associated to the customer’s contract so when renewal comes you have all the information needed to make informed decisions
Offered in:
Essentials and
The Works

AR Reports

View automated AR reports including 30,60,90 day cycles for each customer with the ability to send statements in bulk.
Offered in:
Essentials and
The Works
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PILLAR 2

Visibility, Control & Accountability

Make the best real-time business decisions with live data.
$0
Revenue growth per month

GPS tracking

Know exactly where your technicians are in real-time
Offered in:
Essentials and
The Works

Automated timesheets

Set custom pay rates for each technician including overtime and commission structures to easily pull payroll.
Offered in:
Essentials and
The Works

Geofencing Technology ( add to Automated timesheets)

Leverage our geofencing technology so technicians don’t need to remember to clock in and out of locations, making timesheet reports extremely accurate. Track idle time, drive time, time spent on the job, time spent running for parts, shop time, etc.
Offered in:
Essentials and
The Works

Automated reports and Custom Reports

Access over 150 reports prebuilt and the ability to customize your own reports. ServiceTitan pulls every metric, now you can make real-time business decisions with accurate information.
Offered in:
Essentials and
The Works

Inventory Management

Know exactly what has been used where so you can replenish your trucks and warehouses as needed
Offered in:
Essentials and
The Works

Forecast Materials for Recurring Services

Save money and buy in bulk for necessary parts used on your recurring services
Offered in:
Essentials and
The Works
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PILLAR 3

Streamline Field to Office Interactions

Use one solution for all data with visibility from the office & field.
$0
Revenue growth per month

Call Pop

With our telecom integration, you will have the speed to customer data, when your customer’s profile will automatically populate in your call center when they call in. Get on and off the phone faster with templated scripts to gather important job-specific information.
Offered in:
Essentials and
The Works

Gated Workflows

Make fields required in the office and the field, get your whole team using best practices to drive consistency and share all important information on both sides in real-time.
Offered in:
Essentials and
The Works

Customer history available in the field

Allow technicians to leverage all of the customer's history out in the field, such as old estimates, recurring services, photos, videos, forms, etc.
Offered in:
Essentials and
The Works

Cataloged Equipment History

View each piece of equipment as a separate entity with custom tags, model #. Serial #, forms, photos and all historical services cataloged neatly.
Offered in:
Essentials and
The Works
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PILLAR 4

Exceptional Customer Experience

Retain Revenue, Create Loyal Customers.
$0
Revenue growth per month

Customer Payment Portal

Share a login with your customers so they can view the service history, statements and pay their bill online.
Offered in:
Essentials and
The Works

Automated Notifications

Send automated messages to your customers via text or email, confirming your appointments and letting them know when the technician will be arriving.
Offered in:
Essentials and
The Works

Manage SLA’s with tags

Use custom tags to note important information about your customer’s needs/SLA requirements for example NTE.
Offered in:
Essentials and
The Works

Manage Preventative Maintenances effectively

Manage recurring services in your follow up the tab, get notifications on when appointments are due so no visits fall through the cracks.
Offered in:
Essentials and
The Works
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Monthly Revenue Growth$0
Monthly ServiceTitan Subscription$0
Return on Investment$0

This is 0% return on investment per month