ServiceTitan adds The New Flat Rate as an optimized price book partner to give residential contractors an easy way to offer menu pricing, no manual manipulation necessary!
Glendale, Calif., November 30, 2016 — ServiceTitan, the leading provider of for residential plumbing, HVAC, and electrical businesses 2015, adding a record number of employees and tripling its customer base. In response to this rapid growth, the company introduced a new Customer Experience model that integrates ServiceTitanâ€™s Onboarding, Success, and Support departments to offer a more seamless onboarding process for new clients and ensure all customers receive a superior level of support.
"Our partnership with The New Flat Rate will give ServiceTitan users the ability to deliver an amazing customer experience while eliminating the stress of selling for technicians," said Vahe Kuzoyan, president and co-founder of ServiceTitan. "We're excited to partner with The New Flat Rate and fill this need for our users,"
Consumers today want explanations of the product they are offered in seconds, so it's increasingly important to provide visually enhancing images and clear descriptions. "When given choices, customers buy more than you could ever sell them. We are honored to partner with ServiceTitan to provide an avenue for contractors to offer a menu of choices in the home. This not only increases their profitability but also customer satisfaction by removing the 'sales pressure'," said Danielle Putnam, president of The New Flat Rate
The New Flat Rate optimized price book in ServiceTitan offers the following key features and enhancements:
- Easy set up. Get your price book up and running in a week or less
- A complete pricing system with simple-to-understand descriptions, photos, warranties, and upsell opportunities
- Effortless conversion of repair descriptions and good, better, best photos
- Thousands of images automatically included
To learn more about ServiceTitan's partnership with The New Flat Rate, visit www.ServiceTitan.com.
About The New Flat Rate, Inc.®
The New Flat Rate, Inc. pioneered the first menu pricing system for in-home service providers which has doubled and tripled the average service ticket for contractors across the United States and Canada. Targeting HVAC, Plumbing, and Electrical Service & Repair contractors, each market-specific edition is designed to do the bundling and upselling for technicians by providing hundreds of service, repair and equipment replacement "menus", each with up to five straightforward options consumers can choose. The New Flat Rate develops processes to eliminate objections and lower sales resistance for service technicians. Good, Better, Best Flat Rate is the newest product powered by The New Flat Rate to provide a simple good, better, best pricing solution for Service Titan members. Visit www.thenewflatrate.com or call 706-259-8892 to learn more
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies in the U.S. and Canada. For more information about ServiceTitan, visit www.ServiceTitan.com.