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CHAPTER 5

Service experience

The usual service experience can change in times such as these. Our data shows that the number of demand calls generally doesn’t decrease. The average ticket could potentially decrease and the average tasks per call that get approved could decrease as well. Finally, lead turnovers for new AC or plumbing systems can drop as well. This usually happens during any recession. Chapter 5 offers the tools to combat this.

SECTION 2 OF 5

Special financing rates available

To help contractors during these turbulent times, ServiceTitan and GreenSky have teamed up to create four new financing plans available through June 1, 2020. These plans offer 6-12 month financing options with true no-interest & no-payment. They are only available through ServiceTitan and are lower than GreenSky’s native rates. They can help close sales and empower your customers with greater financial flexibility to move forward with projects during this uncertain time.

Go to Section 3: Offer financing for service and repair work, too