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CHAPTER 2

Let your community know you’re open

Your customers and community are wondering if your company is open and looking for reassurance that you can safely serve them.

SECTION 3 OF 5

Broadcast the message on all marketing channels

Make sure these same messages and videos are broadcast through your Facebook, Instagram, Nextdoor, TV, radio, Google, Yelp, and other media. It’s important to keep all of your media channels updated with the same information. Be sure to update your business hours and any additional precautions being taken to protect homeowners across these channels. 

Playbook - Broadcast the message (Village Plumbing)

Go to Section 4: Reassure customers on the phone while booking the appointment, too