ServiceTitan Blog

Women in the Trades: Angie Snow

March is Women's History Month and ServiceTitan is spending the coming weeks celebrating the Women In The Trades! This blog series will profile some of the most dynamic and inspired women who are currently working in the trades, defying barriers, and making singular contributions to the industry. In this blog, we speak with Angie Snow, the Vice President of Western Heating & Air Conditioning and Success Coach of Snow Business Coaching!

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Women in the Trades: Danielle Putnam

March is Women's History Month and ServiceTitan is spending the coming weeks celebrating the Women In The Trades! This blog series will profile some of the most dynamic and inspired women who are currently working in the trades, defying barriers, and making singular contributions to the industry. In this blog, we speak with Danielle Putnam of The New Flat Rate!

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Titan of the Season: Winter feat. McQuillan Bros.

 
For this month's very special feature, ServiceTitan is showcasing McQuillan Bros.—a Minnesota plumbing company whose work around the Twin Cities stretches back generations!

"McQuillan Bros. started in 1883 by my great-great grandfather," says owner John McQuillan Jr. "I've got a picture of him on our first truck. It's a horse-drawn carriage."

The story of McQuillan Bros. is a long and winding one, but in 2014 they entered a new chapter by adopting ServiceTitan's comprehensive business software solution. Since then, they've increased their revenue by 182 percent—and are looking to reach even greater heights in 2018!

For more on the McQuillan Bros. sensational origin story—and the birth of their ServiceTitan superpowers—check out the Titan of the Season feature below!
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Women in the Trades: Ellen Rohr

March is Women's History Month and ServiceTitan is spending the coming weeks celebrating the Women In The Trades! This blog series will profile some of the most dynamic and inspired women who are currently working in the trades, defying barriers, and making singular contributions to the industry. In this blog, we speak with Ellen Rohr of Zoom Drain Franchising Company!

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Women in the Trades: Susan Frew

March is Women's History Month and ServiceTitan is spending the coming weeks celebrating the Women In The Trades! This blog series will profile some of the most dynamic and inspired women who are currently working in the trades, defying barriers, and making singular contributions to the industry. In this blog, we speak with Susan Frew, President of  Sunshine Plumbing Heating & Air in Denver, Colorado.

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December 2017 Rookie of the Month

Founded in 2009 by Gregg Bowman, The A/C Guy of Tamp Bay’s goal has never been to simply make money. Gregg and his team believe in treating clients like members of their family.
 
We spoke with Office Manager Ashlee Bowman about how this tight-knit team provides excellent service, encourages their team, and uses ServiceTitan to deliver that excellent customer experience they’re known for. 
 
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November 2017 Titan of the Month

Our November Titan of the Month is Hunter Super Techs, an HVAC, plumbing, and electrical business serving both Oklahoma and Texas. With their dedication to customer service and charitable donations, Hunter Super Techs lives up to their name. Owner Chris Hunter celebrates his team's vast industry knowledge, diverse background, and creativity. He credits his company's rapid growth and expansion to their hard work and dedication, as well as the ServiceTitan platform. Hunter Super Techs is definitely a super business, and we're honored to feature them as November's Titan of the Month! 
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Greener Solutions Keeps it 100 with a Perfect Titan Score

How one company unlocked ServiceTitan’s features to streamline its operations, improve its customer service, and finally say goodbye to one of its biggest obstacles: mountains of paperwork.

 

Launched in March 2017, Titan Score was built by our Customer Experience team to help customers capitalize on ServiceTitan's comprehensive business solution. The program compiles a company's existing performance metrics into seven actionable, dynamic business practices. When these practices are applied, a company’s Titan Score goes up—indicating that they are getting the most out of their ServiceTitan platform.

To learn how to use Titan Score, we spoke with Ryan Burghardt from Greener Solutions—the first person ever to achieve a perfect 100 Titan Score. Below, Ryan tells us how he reached that perfect score and how Titan Score helps his company compete in the Central Valley’s cutthroat HVAC market.

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October 2017 Rookie of the Month

Our October Rookie of the Month is Comfort Monster Heating and Air of Raleigh, North Carolina. Although they've only been live on ServiceTitan for 4 months, Jon Jordan and his team have already seen the many benefits of the cloud. Since integrating ServiceTitan into their business, Comfort Monster's revenue has increased by 43% - that's an improvement so good...it's scary!
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September 2017 Titan of the Month

Now that it's officially fall, we are falling for our September Titan of the Month, Raynor Electric!

Kerri Raynor and her team are ServiceTitan veterans, having gone live back in the start of 2014. Since then, they have seen monumental growth as a whole as well as in their adoption of all that ServiceTitan has to offer, especially the customized features for Nexstar members.

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