ServiceTitan Blog

18 Essential Electrician Tools for Service Techs in 2018



Tradespeople rely on their tool for accuracy, for resilience, for craftsmanship, for comfort, and for safety. This includes the electricians who keep our homes illuminated, connected, and energy efficient. Below, we take a look at just some of the most tried-and-true tools you can find on the modern electrician's belt.

Read More

Top 23 Best Electrician Blogs For Industry Professionals

Homeowners rely on electricity more than ever and both they and the electricians that serve them are bombarded with new technologies, energy considerations, and cost concerns as they safely and efficiently power their homes.

Read More

The Best Ways to Evaluate Your Home Services Marketing Efforts

Your company is on the radar in your area. Your inflow of new business is steady, but marketing efforts seem scattered. How do you know you’re using everything you have in your toolbox to get the right customers interested in your services? How can you streamline your funnel of efforts and use your resources better to market for your company?

Read More

3 Ways to Hold Your Service Techs Accountable for Invoices

This isn't the first time you've spent the afternoon double checking customer invoices with the accounting team due to a lack of payment paperwork collected from techs in the field. Your technicians are top notch at the work they do, but their first priority is doing a good job for their customers and sometimes they might forget the importance of keeping up with collecting payment paperwork.

service-techs

Read More

Nurturing Customer and Technician Relationships

You know that feeling of being a 'regular' customer?

It’s the feeling you get when you walk into your favorite coffee shop, bar, or hardware store and it’s not a stranger behind the counter — it’s your friend. They get your favorite drink, know how you take your coffee, or ask about that project you’ve been working on. Maybe you chat about your day, or how the weekend was. You leave having had a positive experience in your day, and I’m sure you’ll be back soon.

Read More

6 Ways to Retain Skilled Service Technicians

In a world where good technicians are hard to find, keeping them is critical.

Studies on the topic of turnover costs never turn up consistent numbers, but we can all agree that the costs exist. A review from the Center for American Progress shares that "for workers earning less than $50,000 annually—which covers three-quarters of all workers in the United States—the 22 case studies show a typical cost of turnover of 20 percent of salary, the same as across positions earning $75,000 a year or less, which includes 9 in 10 U.S. workers." But one thing is for sure: acquisition costs more than retention.

Read More

Electrical Business Reporting Shouldn't be a Hassle

Every business owner starts reporting with the best intentions. You want more info about how you're performing. But manual tasks like pulling out the time cards and invoices and shuffling through all of your paperwork are seriously time consuming, and sometimes, not all that helpful to the bigger picture. How can you make it easier?

Read More

4 Key Business Objectives for a Growing Home Services Company

Making time to identify your business goals is tough. And actually doing it is even tougher. Here are our best tips about how to get started, followed by what we believe are the key objectives you might want to include.

Read More

3 Ways to Step Up Your Phone Game


[Ed. note: 
Over the next few weeks, our friends at Power Selling Pros will be guest blogging with tips that you and your call-handling team can use to convert more calls to appointments. The first entry in this series is below.]  

What is the difference between a good service company, and a wildly successful one?

Attention to detail has a lot to do with it. Many companies assume that their call-handling strategy is fine if they’re making money. But overlooking ways to improve can cost hundreds of thousands of dollars in valuable leads and sales.

Read More

Accurate Electrical Services Targets the Customer Experience


Jeff Seale (pictured above, second from right) is the owner of Accurate Electrical Services in the greater Los Angeles, California area. We spoke with Jeff recently about his dedication to customer service and his experience with ServiceTitan.

Read More

Ready to become more successful?

Get demo
OpenPositions Created with Sketch. Culture Created with Sketch. Youtube Created with Sketch. Glasssdoor Created with Sketch. Twitter Created with Sketch. Facebook Created with Sketch. Linked In Created with Sketch. Instagram Created with Sketch. ST_Logo Created with Sketch.