Learn How Software Can Help Your Customer Experience Soar

Lawrence LloydJanuary 20th, 2016

Consider these two facts: first, customers are the lifeblood of any home services business. Second, here at ServiceTitan, we’re all about sharing what we learn. What do you get when you put those two facts together? A winter webinar series all about achieving new levels of customer experience with your home services management software. Learn how to deliver a phenomenal customer experience on the phone and in the field — and how an integrated software platform can help you do so.

Register and read more details below.

Customer Experience on the Phone How your CSRs Can Use ServiceTitan to Deliver a Knockout Customer Experience over the Phone Jan. 28, 2016 — 11:30am PST

ServiceTitan offers tools specifically for CSRs, which help streamline operations and improve the customer experience at every turn. In this webinar, we’ll look at those features, review sample calls to break down each component of the call, and discuss best practices for customer experience.

Customer Experience in the Field How Your Technicians Can Use ServiceTitan to Deliver a Phenomenal Customer Experience Feb. 24, 2016 — 11:30am PST

ServiceTitan’s mobile experience for technicians in the field includes a visual price book, custom forms, GPS tracking, and many more tools to help technicians give a best-in-class customer experience.

A Fully Integrated Customer Experience Why You Need a Complete Home Services Management System Mar. 30, 2016 — 11:30am PST

Learn about how ServiceTitan brings together all of your home services software tools in a single integrated platform to help you run the most successful home services business. Sign up for the Winter 2016 webinar series.

Solid advice delivered to your inbox.
Hiring Techs? We Can help!

Related post

6 Keys to Increasing Your Average Ticket by Leveraging ServiceTitan Technology

Rachel Stepowoy, enterprise administrator for a family business that includes seven Roto-Rooter franchises in Ohio, Michigan and Illinois, was recently a guest on a ServiceTitan webinar on implementing Estimate Templates, and the benefits of doing so. 1. Study reviews, especially those that are less than five stars, to find opportunities to improve your business.Four-star reviews that praised the service but questioned the price alerted Stepowoy and others in management at her company to the need to better educate customers and offer more options. That reminded her of the importance of reading those less-than-perfect reviews in a different way. 

8 Keys for Writing Email Subject Lines that Actually Work

Email is an extremely useful tool you can leverage to communicate and engage your customers. But you might be wondering how to stand out from the crowd in their inbox.  To get your emails opened more often, you need strong email subject lines that are both relevant to your message and attention-grabbing. If you’re not sure where to start, check out these easy tips for writing email subject lines that actually work.

Plumber Techs Build New Florida Plumbing Company Using ServiceTitan Software

Chris Gist moved to the suburbs of Pensacola, Fla., in 2017 with the goal of using his 20 years of management experience to find new work closer to home. He landed a job as an office manager for a local plumbing company. That’s where Gist met master plumber Christopher Stewart, who was the company’s lead technician. But when new owners took over, Stewart left to do his own thing. Unhappy with the situation under new ownership, Gist left too. In October 2018, he joined a buddy to do roofing jobs in nearby Panama City for a couple of months after Hurricane Michael made landfall in the Florida Panhandle.